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Legal & Trust

Platform & account

Electronic Communications Consent

Your consent to receive agreements, statements, trade confirmations, tax documents and notices electronically.

Effective date: October 26, 2026 · Issued by Vantar Inc.

Please read this carefully and save or print a copy. Vantar is a digital service. To open and keep an Account, you must agree to receive documents electronically and to sign agreements electronically. If you don’t agree, we can’t open an Account for you.

At a glance

  • We’ll deliver your agreements, statements, confirmations, tax forms and notices in the app, on the web or by email.
  • You can ask for a paper copy of any document at any time. Paper copies are free, but a delivery fee may apply, as shown in our Fee Schedule. We’ll tell you the fee before we send anything.
  • You can withdraw this consent at any time. Because Vantar is digital-only, withdrawing may mean we restrict or close your Account.
  • Keep your email address up to date.
03

How we’ll deliver communications

3.1 We may deliver communications by:

  • posting them in the Vantar app or web app, for example in Documents, Statements or Activity
  • emailing them to the address on your Account, with the document attached or with a link to it
  • sending a push notification, in-app message or text message that a communication is available

3.2 A communication counts as delivered when we post it or send it, whether or not you open it. Please check the app and your email regularly.

3.3 Communications posted on the Platform will stay available on the Platform for a reasonable period after we post them, and for at least as long as the law requires. We may remove older communications over time, so please download or print any copies you want to keep. If your Account closes, you’ll no longer be able to access the Platform. You can still request copies of past communications by emailing hello@vantar.co.

04

Paper copies

You can ask for a paper copy of any communication at any time by emailing hello@vantar.co. Please tell us your name, the email address on your Account, the documents you need, and how you’d like to receive them. Paper copies are free. If you want them delivered, a delivery fee may apply based on the delivery method and your location. We’ll tell you the fee and get your agreement before we send anything. You can also collect paper copies free of charge from our office at Vantar Inc., 8 The Green Suite B, Dover, Delaware.

06

Keeping your contact details current

6.1 You must keep your email address and phone number up to date in Settings › Profile.

6.2 If an email we send you bounces or is undeliverable, we may:

  • treat the communication as delivered when we posted it on the Platform
  • ask you to update your email address
  • restrict your Account until you do
07

What you need

To access, view and keep communications, you need:

Device

Detailsa smartphone or tablet running a version of iOS or Android supported by the Vantar app, or a computer with an internet connection

App or browser

DetailsThe latest version of the Vantar app, or a current version of Chrome, Safari, Edge or Firefox with cookies and JavaScript enabled

Email

DetailsA valid email address that you can access

Documents

DetailsSoftware that can open and display PDF files, such as your device’s built-in viewer or a free PDF reader

Storage or printing

DetailsEnough storage to save documents, or access to a printer
08

Changes to requirements

If we change these requirements in a way that creates a material risk that you won’t be able to access or keep communications, we’ll tell you before the change takes effect. You’ll be able to withdraw your consent without a fee.

09

Communications by text and push

Some communications, such as security codes and alerts, may be sent by text message or push notification. Message and data rates from your carrier may apply. You can manage marketing texts and notifications as described in Communication Preferences.

10

Federal law

This consent is given under the federal Electronic Signatures in Global and National Commerce Act (ESIGN). Where applicable, it is also given under state laws that recognize electronic records and signatures, and the equivalent laws of your country of residence.

11

Your confirmation

By ticking the box and selecting I agree, you confirm that:

  • you’ve read this consent, and can save or print a copy
  • you have the hardware and software described in section 7, and you were able to open the sample PDF we provided
  • you agree to receive communications electronically, and to use electronic signatures, as described above
☐ I’ve read the Consent to Electronic Communications and Signatures, I can open PDF documents (open sample), and I agree to receive communications and sign agreements electronically.