This page explains how Vantar Inc. (“Vantar”, “we”, “us”) communicates with you, what you can choose to receive, and how to change your choices. It forms part of our Terms of Use and should be read with our Privacy Policy and Electronic Communications Consent.

While your Account is open, we’ll send you messages needed to run it, meet our legal duties and keep you safe. You can’t opt out of these:

With your permission, we may send you:

• product news and new features
• educational content
• market commentary
• surveys and research invitations
• promotions and referral offers
• event invitations

Marketing is always optional. Saying no won’t affect your Account or how we treat you.

You can set up information alerts in Settings › Notifications, including:

• price alerts
• watchlist alerts
• earnings alerts
• Pulse summaries

Alerts are a convenience and may be delayed, missed or inaccurate. They aren’t investment advice or a recommendation. Don’t rely on them to manage your Account.

5.1 Consent. When you tick the SMS box, you agree to this:

I agree to receive recurring automated marketing text messages from Vantar at the mobile number I’ve provided. Consent isn’t a condition of opening an account or buying anything. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel. See the Terms of Use and Privacy Policy.

5.2 Security texts. When you give us a mobile number for sign-in and security, you agree to receive security codes and account alerts by text. These aren’t marketing and continue while your Account is open. You can switch to email codes in Settings where available.

5.3 Opting out. Reply STOP, UNSUBSCRIBE, CANCEL, END or QUIT to any marketing text, or tell us another reasonable way. We’ll send one confirmation text, and then stop marketing texts. Reply HELP for help, or email hello@vantar.co.

5.4 Timing. We don’t send marketing texts before 8am or after 9pm in your local time.

5.5 Carriers. Mobile carriers aren’t responsible for delayed or undelivered messages. International numbers may incur charges from your carrier.

5.6 Changing numbers. If you change or give up your mobile number, update it in Settings right away so we don’t text the new owner of the number.

6.1 Vantar runs a WhatsApp community with an Announcements group, which only Vantar can post in, and a discussion group, where members can post. Joining is optional, you join with an invitation link, and it doesn’t affect your Account.

6.2 In WhatsApp groups, other members may see your name, profile photo and phone number. WhatsApp’s terms and privacy policy apply.

6.3 Community posts aren’t investment advice. You must follow our Community Guidelines.

6.4 You can leave a group at any time in WhatsApp. To stop all community messages, leave both groups.

We may invite you to take part in surveys, interviews or product research. Taking part is optional. We’ll explain how we use your responses when we invite you, and any reward will be subject to its own terms.

We don’t use your information to let our affiliates, such as Wyrr, market their products to you. If this changes, we’ll tell you first and give you the chance to opt out, as the law requires.

• We only email you from addresses ending in @vantar.co.
• Our official text messages come from the sender name VANTAR. Scammers can fake sender names, so even a text that appears to come from us should never ask for your password or one-time code.
• We never call customers. Vantar doesn’t provide support by phone. Anyone who calls claiming to be Vantar is not us.
• We’ll never ask you for your password, one-time code or recovery details, or ask you to move money to “protect” it or install remote-access software.
• Official community admins are marked as admins. Vantar staff won’t message you privately first.
• If you’re unsure, don’t click any links. Open the Vantar app directly, and forward suspicious messages to security@vantar.co.

We communicate in English. If you need communications in an accessible format, email hello@vantar.co and we’ll do our best to help.

We keep records of your choices, including when and how you gave or withdrew consent, so we can respect them and show that we did.

Questions about your preferences? Email hello@vantar.co, or go to Settings › Notifications. For privacy requests, email privacy@vantar.co.