These guidelines apply to every space Vantar runs or moderates where members can post or interact. This includes:

• the Vantar WhatsApp community: the Announcements group and the discussion group
• any comments, forums or community features in the Vantar app or on our website
• live events, AMAs and webinars we host

By joining or taking part, you agree to follow these guidelines, our Terms of Use and the rules of the platform you’re using, such as WhatsApp’s terms of service.

You must be at least 18 to join. Joining is optional and doesn’t affect your Vantar Account.

3.1 Everything posted in the community is for discussion and education only. This includes posts by members, by Vantar staff, by guests and at events. None of it is:

• investment, legal or tax advice
• a recommendation to buy, sell or hold any security
• an offer or solicitation

3.2 Vantar Inc. gives investment advice only through a written advisory agreement, such as Auto-Invest. Staff won’t discuss your individual account or circumstances in the community. For help with your Account, contact hello@vantar.co or use support in the app.

3.3 Investing involves risk, including losing money you invest. Do your own research. Consider your own situation before making any decision.

• Treat others with courtesy, even when you disagree. Debate ideas, not people.
• No harassment, bullying, intimidation, threats or doxxing.
• No hate speech, or discrimination based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age or any other protected characteristic.
• No sexual, violent, graphic or shocking content.
• No spam, flooding or repeated off-topic posts.
• Keep it on topic: investing, markets, personal finance and Vantar.

Market manipulation hurts everyone and is illegal. Don’t:

• promote a security in order to profit when others buy or sell it (“pump and dump”)
• organize or encourage coordinated buying or selling
• spread rumors or information you know, or suspect, is false or misleading
• share material non-public information about a company, or trade on it
• claim or promise guaranteed returns
• impersonate analysts, financial professionals or public figures
• post that you hold a position in order to influence others without disclosing your interest

If you have a financial interest in a security you’re discussing, for example you own it or are paid to promote it, say so clearly.

Don’t advertise or solicit for any product, service or opportunity. That includes:

• other brokers, apps, trading groups, signal services and courses
• crypto tokens and projects, and investment or “money-doubling” schemes
• referral or affiliate links and codes, including Vantar referral codes, unless we’ve invited them
• links to other groups or channels

7.1 You’re responsible for what you post. Only post content you have the right to share. Don’t post copyrighted material you don’t own.

7.2 We won’t use your posts, name or likeness in Vantar marketing without your express permission. If we ask and you agree, we’ll include any disclosures the law requires.

7.3 Vantar staff won’t reshare performance screenshots or return claims posted by members.

Scammers often target investment communities. Remember:

• Vantar staff will never message you privately first.
• Vantar will never ask for your password, one-time code or recovery details, ask you to send money or crypto, or ask you to install remote-access apps.
• Vantar doesn’t call customers. We don’t provide support by phone.
• Official Vantar team members are marked as group admins, and their names are listed in the group description.
• Don’t share account numbers, balances, screenshots showing personal details, ID documents or your phone number with other members.
• Be wary of anyone who moves the conversation to private messages, offers to “help” with your Account, or promises returns.

Report suspicious messages to a group admin, or email security@vantar.co.

9.1 In WhatsApp groups, other members can see your name, profile photo and phone number. Think about this before joining. Don’t collect or misuse other members’ contact details.

9.2 Don’t share other people’s personal information without their permission.

9.3 Don’t record or screenshot live sessions and share them outside the community without permission.

9.4 See our Privacy Policy for how Vantar handles community information.

Vantar staff in the community will:

• identify themselves as Vantar team members
• share general, educational and product information that has been reviewed
• not give individualized investment advice or discuss individual accounts
• not post about their own personal trades or holdings in specific securities
• keep conversations respectful and on topic

11.1 To keep the community safe, admins may:

• remove posts
• issue warnings
• temporarily mute members
• remove members, or prevent them from rejoining

What we do depends on how serious the breach is and whether it has happened before. Serious breaches, such as scams, threats, hate speech or market manipulation, may lead to immediate removal without warning.

11.2 Serious or repeated breaches may also lead us to restrict or close your Vantar Account under our Terms of Use. Where we’re required to, we may report conduct to regulators or law enforcement.

11.3 We review reported content but can’t monitor everything. We aren’t responsible for content posted by members.

11.4 If you think we’ve made a mistake, email hello@vantar.co with the subject line “Community appeal” and we’ll review it.

If you see something that breaks these guidelines, tell a group admin, or email hello@vantar.co. For anything urgent or security-related, email security@vantar.co. If you believe someone is in danger, contact your local emergency services.

We may update these guidelines from time to time. We’ll post significant changes in the Announcements group.

You can leave the community at any time. Leaving doesn’t affect your Vantar Account.

Questions about the community? Email hello@vantar.co.